FAQ | One Stop Market

How can I send a photo to print on gifts at One Stop Market?

You can send the image to our email: 12nuit.com@gmail.com with your order number. Alternatively, you can send it via WhatsApp at 8179241423. Please ensure to include your order number for reference. We offer a variety of customization options to make your gift unique.
How can I place an order via UPI payment?

You can place an order via UPI payment apps like Google Pay, PhonePe, Paytm, and other UPI providers by calling our customer care number: 8179241423. Provide the details, and we will confirm your order once the payment is transferred. Ensure to keep your transaction ID handy for quick reference.
How can I contact customer support for other queries?

For any other queries, please reach us at 12nuit.com@gmail.com or call our customer care at 8179241423. We are available Monday to Saturday, 10:00 AM to 8:00 PM. You can also visit our 'Contact Us' page for more information.
What is the process to claim a return or exchange for my product?

You can claim a return or exchange for your product by fulfilling all the requirements according to our company policy. Please visit our Returns and Exchange section for detailed information. If you have any questions, contact us at 12nuit.com@gmail.com or call 8179241423. Ensure to keep your order number and receipt handy for a smooth process.
What should I do if I face payment problems on the payment page?

If you encounter any payment problems on the payment page, please reach us at 12nuit.com@gmail.com or call our customer care at 8179241423. We are here to assist you during our working hours, Monday to Saturday, 10:00 AM to 8:00 PM. Make sure to provide a screenshot of the error message for quicker resolution.
How can I join as a seller at One Stop Market?

You can join as a seller at One Stop Market by calling our customer care at 8179241423. We will guide you through the registration process and provide all necessary information.